Refund Policy

ArtBot Creations Studio Refund Policy

 

Last Updated: 09/25/2023

Welcome to ArtBot Creations Studio, where art and technology unite to create exceptional wearable art. We value our customers, and your satisfaction is our top priority. Our refund policy is designed to ensure you have a delightful shopping experience with us.

Refund Policy Overview:

Customers have 15 days from the date of purchase to return merchandise, ensuring the items are in their original, unused condition, with all tags attached and packaging included.

Return Process:

  1. Request a Return: Contact our customer service team via [Contact Information] within 15 days of your purchase, providing your order number and the reason for the return.
  2. Packaging: Securely package the items you wish to return, including all original packaging and tags.
  3. Shipping: Once your return request is approved, we will provide you with instructions and, if applicable, a return shipping label.
  4. Refund Issuance: Upon receipt and inspection of the returned item(s), we will process the refund to your original payment method.

Conditions for Return:

  1. Item Condition: Returned items must be unworn, unwashed, and undamaged, with original tags attached.
  2. Packaging: Items should be returned in their original product packaging.
  3. Proof of Purchase: Include a copy of the purchase receipt or proof of purchase.

Non-Refundable Items:

Please note that some items are not eligible for a return or refund, such as:

  1. Sale Items: Items purchased on sale or with a discount code.
  2. Custom Items: Customized or personalized items.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at [Contact Information].

Refund Timing:

Refunds are processed within [Number] business days of receiving the returned merchandise. Please allow additional days for the refund to be credited to your original payment method.

Shipping Costs:

Unless the return is due to defective or damaged merchandise or an error on our part, the customer is responsible for return shipping costs.

Contact Us:

For any questions or clarifications regarding our refund policy, please contact our customer service team here. We are here to assist you and ensure a smooth and pleasant experience with ArtBot Creations Studio.

Thank you for choosing ArtBot Creations Studio, where we blend the realms of art and technology to craft extraordinary apparel that is as unique as you are.